Learn
Frequently Asked Questions
Alpha status (14 October 2026): XiWrite is planned and its public installer is not verified. This page describes the checked WordCraft foundation; XiKey integration is still in progress. Alpha is free today.
Frequently Asked Questions
1. Is XiWrite free during Alpha, and how is it licensed in Beta?
Alpha is free today, but XiWrite remains planned and no public XiKey installer is verified. Future Beta pricing lists XiOffice (XiWrite, XiSheet and XiSlides) at US$29/year or US$3.49/month, before tax. XiKey Desktop Complete is US$99/year or US$11.99/month. The first-year 50% discount applies to yearly plans; the monthly first month is US$0.99. Alpha founding members retain the first-year 50% price for life. The student plan is US$9/year per product and US$19/year for Complete; no educator or XiOffice student entitlement is established. Perpetual licences will be announced later.
2. What is the refund policy once paid plans begin in Beta?
Paid Beta subscriptions have a 30-day money-back policy; a processed refund revokes the licence.
3. How are updates delivered?
Signed update delivery through XiLauncher is in progress for this product. The store policy includes updates while subscribed, but product release integration is not yet verified.
4. Can XiWrite open and save Microsoft Word .docx files directly?
The checked WordCraft foundation reads and writes DOCX. This does not guarantee preservation of every imported feature or identical Word pagination; test copies and inspect the output.
5. Does XiWrite support right-to-left (RTL) Arabic documents today?
Arabic document shaping and RTL paragraphs, tables and sections exist upstream with limitations. XiKey Arabic UI, font groups, kashida, tashkeel, digit styles and Hijri dates are in progress, not shipped XiWrite features.
6. Can I export archival PDFs for legal or academic submission?
Standard PDF export is supported in the checked foundation. PDF/A-1b is not available, so archival compliance is not promised.
7. Does XiWrite require an internet connection or send documents to the cloud?
The upstream foundation supports local document editing. XiWrite packaging is not verified, so a blanket statement about all network behavior is not established. Arabic spelling and grammar checking are also unverified.